Consumer Litigation Defense

Our team of committed and passionate litigators has successfully defended claims in state and federal courts nationwide, including claims brought under the Telephone Consumer Protection Act (TCPA), the Fair Debt Collection Practices Act (FDCPA), and the Electronic Funds Transfer Act (EFTA), as well as claims alleging violations of state deceptive trade practices and state privacy laws.

In both individual and class-action lawsuits brought by consumers under various consumer protection statutes and regulations, we represent a wide range of industries nationally, including:

  • Third-party payment processors
  • Financial institutions
  • Health insurance companies
  • Healthcare companies
  • Creditors

At Gill Ragon Owen, we pride ourselves on staying up-to-date the ever-emerging regulatory guidance and court opinions that impact the consumer protection landscape. We work together to pool our respective knowledge and provide our clients with truly comprehensive legal counsel on matters ranging from regulatory compliance to complex litigation defense strategies.

Our goal is always to defeat lawsuits in their early stages through motion practice and negotiation. However, we are equally as prepared to launch a thorough and aggressive defense in court, if necessary. And either way, we’ll be here at every step to advise you and guide you through the legal process.

We also advise our clients on a variety of matters concerning compliance with consumer protection laws. We are happy to provide you with a risk management assessment and work together to craft and maintain policies and procedures designed to ensure compliance and limit your company’s liability.

Federal Trade Commission and State Attorneys’ General Investigations

Our lawyers have the dedication and enthusiasm necessary to provide strategic and innovative representation for a host of consumer protection issues regulated by the FTC, including:

  • Debt collection
  • Marketing practices
  • Privacy/data security
  • Consumer credit (including credit reporting, credit billing, truth-in-lending and Fair Credit Reporting Act)
  • Advertising
  • Telemarketing

But regulations don’t end at the federal level. Every state enforces its own unfair trade practice laws through its attorney general or department of consumer affairs. These “Little FTC Acts”, as they are sometimes called, allow the attorney general – or other approved state official – to investigate, initiate lawsuits, or enter into settlement consent decrees. 

In the past few years, GRO has seen a marked rise in these investigations – especially ones involving digital advertising, social media, financial products and services, and privacy/data security claims.

The attorneys at Gill Ragon Owen have a strong record of success that stretches across multiple industries. We are often able to save our clients from considerable reputation damage and financial loss by settling matters outside of the courtroom. But, if needed, we are ready to conduct a vigorous defense on your behalf.    

If you are in need of consumer litigation defense, contact Gill Ragon Owen, P.A. We’ll schedule a consultation to go over the details of your case and walk you through all of your options legally and financially.

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